Client Experience Questionnaire
We value our clients’ experience at Chestnut Mountain Animal Hospital! If your pet is currently a patient, please feel free to download, print, and complete our Client Experience Questionnaire.
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These folks at Chestnut Mountain are genuine with the care of my 16 year old cat Shaman. Allison is his groomer and she is so caring with him it blows my mind. And his Vet is straight forward with explaining everything is words we can understand lol. I would highly recommend Chestnut Mountain for all of your pet needs. I Love these people!!!
...- Rob M. -
We’ve been going here for 7+ years. We bring all 3 of our dogs here. The staff is kind & caring towards pets & their owner(s). We love Dr. Delong & Dr. Hadaway.
- Morgan W. -
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Today was our first visit to Chestnut Mountain Animal Hospital and it was absolutely wonderful. From scheduling the appointment over the phone to check in to the examination we were treated so kindly. This is the first vet we have gone to where the doctor has actually came and spoke with me face to face and thoroughly explained the course of action and reasoning behind it.Dr. Hadaway was an absolute pleasure. She explained everything to a T, answered all my questions thoroughly, and truly listened to my concerns about my pup and addressed them. Most vets will simply brush off your concerns, overcharge, and beat around the bush. None of this occurs at Chestnut Mountain. The vet tech and doctor were extremely kind, supportive, and straight forward. There was no beating around the bush. They worked with me on the cost of our visit and medication prescriptions. Very affordable care!! It is something so appreciated in difficult financial times. They never once made me feel bad or not worthy as a fur mama as I could not afford all the recommended treatment for my pup. Instead they gave us different options and adjusted the price every way that they could. That meant the world to me.They were so sweet and patient with my anxious girl. It’s not the easiest task to work with an anxious pup but they did a terrific job. I couldn’t be happier with how they treated her.Wonderful doctor, terrific vet tech, and friendly receptionists.Thank you Chestnut Mountain for taking care of us. We will most definitely continue care with this lovely establishment.
...- Leeila N. -
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Great experience from first call to Brianna who got us worked in the same day, to Savannah who provided great service when we got there and finally Dr. Hadaway who was very thorough, considered my pup's existing conditions and suggested a treatment that made great sense! Couldn't have asked for a better experience! And the prices were certainly reasonable!
...- Chad -
The entire staff was wonderful. Very caring and on there game. Always listing and working their knowledge. Will always be my vet going forward. Such a huge difference compared to vets I have dealt with in the past.
- Michael M. -
Extremely wonderful staff and Doctors. We have a great place for our fur babies to be treated
- Michelle L. -
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I have been a client of Chestnut Mountain Animal Hospital for 7+ years and highly recommend this practice. I greatly appreciate that they provide and estimate for services at the beginning of the visit so that I have an opportunity to ask or additional things or reschedule some services. Dr. Delong and his staff have always been respectful of both me and my pets. Eddie and Sprocket are always greeted enthusiastically and the staff is friendly.
...- Carri H. -
New to the area and found a great vet. They were attentive, professional, and courteous. They saw both our pups without the hassle of multiple appointments. And the prices were reasonable too.
- Shane H. -
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Th DR and staff at Chestnut Mountain Animal Hospital are just fantastic! They are kind, understanding and listen. I was impressed by everyone. They quoted a price upfront and then dropped the price later!!! Who does that? Our little dog had a UTI and it was quickly diagnosed and now 4 days later it's like it never happened! She has responded great to the Meds. I appreciate CMAH very much and highly endorse their services.
...- Terry D. -
Just want to say Thanks So Much!! Everyone is so sweet and very helpful!! Cupcake and Twinkie appreciated it just as much as we did, I am sure. We would like to officially call you our vet for all our pets. Thanks again!! I would highly recommend Chestnut Mountain Animal Hospital to all pet owners.
- Stephanie C. -
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If anyone is in need of a vet, I highly recommend Dr. Scott DeLong of Chestnut Mountain Animal Hospital. Dr. DeLong and his staff are some of the most kind, compassionate and caring people I’ve met since we’ve had pets….and that’s been a long time! They take good care of our Buddy and are trying their best to save my sister-in-law’s dog, Gypsy, who is very sick! I like to recommend businesses where good customer service is a priority…you find that at Chestnut Mountain Animal Hospital and Dr. Scott DeLong!!!
...- Lisa B. -
Very helpful – took time to explain things – very nice staff. Pleasure to meet all!
- Shelly H. -
Thank you all so much for being so kind & gentle with “Our Babydoll” Sassy this morning!!!!! I could tell she was very comfortable & had found her forever vet. Thanks again for everything, but most of all for your kindness & for being so professional =)
- Valerie M. -
We enjoyed our visit to your beautiful facility. Thanks for taking great care of Miss Sophie. You guys answered all our questions & really took time to get to know her.
- Paige P. -
We are fabulous!! Thank you for our great care and we love your amazing staff! Can’t wait until our next appointment! Love, Oscar and Ernie
- Melissa D. -
Dr. DeLong is a wonderful veterinarian! I have known him for 7 years now, and he is so compassionate and caring with the animals. One of his best qualities is his sense of humor and fun-loving personality. Thank you so much for taking care of my babies for all these years; you’re great!
- Sabrina S.